FAQ

Your repaired tool will normally be returned to you within three to maximum five working days.

You can decide if the tool is to be kept at the service centre and recycled there, or if you want it back.

No, but we proceed as follows:

if you have a warranty claim, your tool will of course be repaired free of charge.

On expiration of the warranty, you will receive a cost estimate.

The warranty on new goods is twelve months. We offer a six-month-warranty on rechargeable batteries and chargers. Customers are also given warranty cover on repaired tools.

Please refer to our current warranty conditions for details

The prices for maintenance are dependent on the work required. This is why we can’t name a fixed price beforehand. For more information, please contact our Service Hotline.

Yes, disposal is free of charge.